I frequently use your services, I often refer colleagues and friends to your services as well.
Unfortunately for me I am travelling during the Cheltenham festival. I called your offices this morning to try and book 3 school pick ups (15:15) and one drop off (07:55), seemingly out of race busy times, but I was told "No way mate, not during the races". This is unfortunate because, I will still be here when the races have gone, but won't be using your services.
I don’t think it’s very good business to drop the locals for a quick buck.